Privacy Policy

Last Updated: 10/3/2026

Your privacy is important to us. This Privacy Policy explains how information may be collected, used, protected, and disclosed when you use this website (the “Site”) or communicate with the chiropractic clinic or healthcare provider that operates this Site (the “Clinic,” “we,” “us,” or “our”).

By using the Site, you agree to the practices described in this Privacy Policy.

1. Information We May Collect

We may collect information that you provide directly to us, including:

• Your name

• Email address

• Phone number

• Mailing address

• Appointment or scheduling information

• Information you submit through contact forms, appointment request forms, chat, text messages, or other communications

• Payment or billing information when applicable

• Information you voluntarily provide regarding your reason for contacting the Clinic or seeking care

We may also automatically collect certain information when you use the Site, including:

• IP address

• Browser and device information

• Pages visited

• Links clicked

• Approximate location information

• Referring websites or advertisements

• Date and time of visits

• Other information regarding your interaction with the Site

2. Health Information and HIPAA

Information you provide to the Clinic in connection with receiving healthcare services may be protected under the Health Insurance Portability and Accountability Act (“HIPAA”) or other applicable healthcare privacy laws.

When HIPAA applies, the Clinic’s use and disclosure of your protected health information is governed by the Clinic’s Notice of Privacy Practices, rather than solely by this website Privacy Policy.

This Privacy Policy primarily describes information collected through the Site and related online services. Nothing in this Privacy Policy changes your rights under HIPAA or other applicable healthcare privacy laws.

Please contact the Clinic if you would like a copy of its Notice of Privacy Practices.

3. How We May Use Information

We may use information we collect to:

• Respond to your questions or requests

• Contact you regarding appointments

• Schedule, confirm, cancel, or reschedule appointments

• Provide information about the Clinic and its services

• Communicate with current or prospective patients

• Send appointment reminders or other service-related communications

• Process payments where applicable

• Improve the Site and our services

• Understand how visitors use the Site

• Measure the effectiveness of our advertising and marketing

• Maintain the security and operation of the Site

• Comply with applicable laws, regulations, court orders, or other legal requirements

• Protect the rights, safety, and property of the Clinic, its patients, and others

We may also use information for other purposes with your consent or as otherwise permitted by law.

4. Information Sharing

We do not sell your personal information for monetary compensation.

We may share information with companies that provide services on our behalf, such as:

• Website hosting providers

• Scheduling and appointment software providers

• Electronic health record or practice management providers

• Payment processors

• Email and text messaging providers

• Telephone and communication providers

• Website analytics providers

• Advertising and marketing providers

• IT and security providers

• Professional advisors

These companies may receive information only as reasonably necessary to provide their services to us.

We may also disclose information if required by law, legal process, court order, subpoena, governmental request, or when reasonably necessary to protect the rights, safety, or property of the Clinic or others.

Where health information is protected by HIPAA, disclosures of that information are subject to HIPAA and the Clinic’s Notice of Privacy Practices.

5. Cookies and Website Analytics

The Site may use cookies, pixels, tags, and similar technologies to operate the Site, understand how visitors use it, measure website traffic, improve performance, and evaluate advertising.

These technologies may collect information such as your browser type, device type, IP address, pages viewed, links clicked, referring website, and general interaction with the Site.

We may use third-party analytics services, such as Google Analytics, or similar services.

Most web browsers allow you to block or delete cookies through your browser settings. Disabling cookies may cause some features of the Site to function differently or become unavailable.

6. Advertising and Online Tracking

We may use advertising platforms and other third-party services to measure the effectiveness of our advertising or show advertisements to people who may be interested in our services.

These providers may use cookies, pixels, or similar technologies to collect information about visits to the Site.

We do not intend to use advertising technologies to disclose protected health information to advertising platforms in violation of applicable healthcare privacy laws.

Third-party advertising and analytics providers operate under their own privacy policies and practices.

7. Text Messages and Mobile Communications

If you provide your mobile phone number and consent to receive text messages, we may use your number to communicate with you regarding appointments, inquiries, services, or other communications you have requested or authorized.

Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of marketing text messages at any time by replying STOP, unless otherwise instructed.

Mobile opt-in information and consent will not be sold or shared with third parties for their own marketing purposes.

Information may still be shared with service providers that assist us in delivering text messages and operating our communications systems.

8. Email Communications

If you provide your email address, we may send you appointment information, responses to inquiries, service-related communications, newsletters, educational information, or marketing communications where permitted by law.

You may unsubscribe from marketing emails using the unsubscribe instructions included in those emails.

You may still receive transactional, appointment-related, or other communications necessary to provide services to you.

9. Telephone Calls, Call Recording, and Automated Assistants

The Clinic may use telephone systems, call tracking systems, voicemail systems, automated answering systems, or artificial intelligence-powered assistants to help answer calls, respond to questions, route inquiries, or schedule appointments.

Where permitted by applicable law, calls may be recorded or transcribed for purposes such as customer service, training, quality assurance, scheduling, or documentation.

If an automated or artificial intelligence-powered system is used, information you provide may be processed by third-party technology providers acting on behalf of the Clinic.

Any use of these technologies involving protected health information is subject to applicable healthcare privacy requirements.

10. Online Forms and Appointment Requests

Information submitted through website forms may be transmitted to the Clinic or to service providers that help us process inquiries and appointment requests.

You should avoid submitting highly sensitive medical information through general website contact forms unless the form is specifically designed and designated for that purpose.

Submitting an appointment request through the Site does not necessarily establish a doctor-patient relationship.

11. Third-Party Websites

The Site may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, content, or operation of websites operated by third parties. You should review the privacy policies of third-party websites before providing personal information to them.

12. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, alteration, or disclosure.

However, no method of transmitting information over the Internet or storing information electronically is completely secure. We therefore cannot guarantee the absolute security of information transmitted through the Site.

13. Children’s Privacy

The Site is intended primarily for adults seeking information regarding the Clinic or its services.

We do not knowingly collect personal information online directly from children under 13 without appropriate authorization from a parent or legal guardian.

This section does not prevent parents or legal guardians from providing information necessary to obtain chiropractic or healthcare services for a child.

14. Your Privacy Choices

Depending on where you live and the laws that apply to the Clinic, you may have rights regarding your personal information.

These rights may include the ability to request access to, correction of, or deletion of certain personal information, subject to applicable legal exceptions.

Healthcare records and protected health information may be subject to separate rights and procedures described in the Clinic’s Notice of Privacy Practices.

You may contact the Clinic using the contact information listed on the Site if you have questions regarding your information or would like to submit a privacy request.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we may update the “Last Updated” date at the top of this policy and post the revised policy on the Site.

Your continued use of the Site after a revised Privacy Policy is posted constitutes your acknowledgement of the revised policy to the extent permitted by law.

16. Contact Us

If you have questions about this Privacy Policy or the Clinic’s privacy practices, please contact the Clinic using the contact information provided on this Site.